TRAVEL AND LIFESTYLE COORDINATOR – SAN JUAN, PUERTO RICO

A private family office in San Juan, Puerto Rico is seeking an organized, proactive, and highly detail-oriented Travel and Lifestyle Coordinator to support the family’s domestic and international travel, reservations, activities, and day-to-day lifestyle needs.

This is an excellent opportunity for someone with strong experience in luxury travel, hospitality, concierge services, or private service who enjoys managing the many moving pieces behind a seamless trip or experience. The Travel and Lifestyle Coordinator will arrange flights, accommodations, transportation, dining, activities, and other travel and lifestyle requests while ensuring every detail is confirmed, communicated, and followed through.

The ideal candidate is resourceful, service-minded, and calm when plans change. They should be comfortable working independently, communicating with vendors around the world, anticipating needs, and quickly finding solutions when unexpected issues arise

Responsibilities

Travel Planning and Coordination

• Coordinate domestic and international travel throughout the United States, Europe, Asia, and other destinations
• Arrange commercial and private flights, hotels, villas, ground transportation, and other travel accommodations
• Prepare detailed itineraries and ensure all reservations, confirmations, and travel information are accurate and organized
• Coordinate transportation, dining, activities, excursions, and other destination-specific arrangements
• Track travel details, changes, preferences, and special requests
• Confirm arrangements in advance and proactively identify any potential issues
• Make adjustments and troubleshoot travel disruptions or last-minute changes as needed
• Help ensure each trip is thoughtfully planned around the family’s preferences and schedule

Lifestyle and Concierge Support

• Coordinate restaurant reservations, activities, events, entertainment, and cultural experiences
• Research destinations, restaurants, hotels, services, and experiences based on family preferences
• Assist with personal and lifestyle requests related to upcoming travel and daily schedules
• Coordinate travel and lifestyle arrangements with the family’s personal and professional calendars
• Maintain an understanding of family preferences to provide increasingly personalized support
• Assist with additional reservations, bookings, and concierge requests as needed

Vendors and Reservations

• Communicate with airlines, hotels, villas, transportation providers, restaurants, travel partners, and other vendors
• Develop and maintain strong relationships with trusted travel and hospitality providers
• Research and compare options based on quality, availability, service, and cost
• Review confirmations, rates, cancellation policies, and other booking details for accuracy
• Follow up with vendors to ensure arrangements are properly confirmed and executed
• Assist with tracking travel and lifestyle expenses and maintaining organized records

Travel Support and Problem Solving

• Monitor active travel arrangements and remain attentive to schedule changes or potential disruptions
• Respond quickly and resourcefully when itineraries or plans change
• Coordinate alternative arrangements when flights, accommodations, transportation, or activities are disrupted
• Communicate updates clearly and promptly to the family and relevant team members
• Provide occasional on-the-ground travel support when required
• Maintain discretion and professionalism when handling confidential family information and travel plans

 Qualifications

• 3+ years of experience in travel coordination, luxury travel, hospitality, concierge services, private service, or a related field
• Strong experience coordinating commercial travel, hotels, ground transportation, dining, activities, and detailed itineraries
• International travel planning experience strongly preferred
• Experience with private aviation, luxury villas, yachts, or other high-end travel arrangements welcomed
• Exceptional organizational skills and attention to detail
• Strong research skills with the ability to quickly identify high-quality options and solutions
• Comfortable managing multiple bookings, requests, and changing priorities simultaneously
• Resourceful and able to troubleshoot travel issues calmly and efficiently
• Strong written and verbal communication skills
• Professional and confident communicating with hotels, airlines, vendors, and service providers
• Service-oriented with an understanding of personalized, high-touch support
• Comfortable working independently while collaborating closely with a family office team
• Internationally minded with strong cultural awareness
• Additional language skills welcomed but not required
• Tech-savvy and comfortable using travel platforms, calendars, spreadsheets, and modern productivity tools
• Exceptional discretion and respect for the family’s privacy
• Authorization to work in the United States
• Excellent professional references

Location: San Juan, Puerto Rico. This is a full-time, on-site position. Candidates must be based in Puerto Rico or willing to relocate. Relocation assistance is available.

Schedule: Full-time, Wednesday–Sunday. Monday and Tuesday off. Flexibility will be required based on family travel, schedule changes, and time-sensitive travel needs.

Compensation and Benefits: $65,000–$80,000 (DOE). Relocation assistance is available for the right candidate

Employment is contingent upon a clear background check and verification of professional employer references.

For more information about what we require and to be considered please review: FAQ Candidates