PERSONAL ASSISTANT TO CHIEF OF STAFF – AUSTIN, TX

A bright, highly organized, and proactive Personal Assistant is sought to support the Chief of Staff with hands-on assistance across a broad range of personal, household, and day-to-day needs. Based primarily in Austin, this is an excellent opportunity for a resourceful, service-minded professional who thrives in a fast-paced private household and is eager to grow alongside an experienced Chief of Staff and a busy family.

This role does not require a traditional Personal Assistant background. More important is finding someone who thinks ahead, follows through, and is comfortable figuring things out as needs arise. The successful candidate will help keep personal priorities organized, coordinate logistics, research and resolve requests, and work closely with team members in other locations to ensure nothing falls through the cracks.

The ideal candidate is naturally helpful, quick on their feet, and exceptionally organized. They know how to manage multiple priorities without becoming overwhelmed, communicate well with different personalities, and approach requests with a genuine desire to find a solution. There is significant opportunity to learn and take on greater responsibility over time, making this an excellent role for someone who wants to build a long-term career supporting a sophisticated private household

Responsibilities

Personal and Daily Support

• Provide day-to-day personal assistance to the Chief of Staff, helping manage changing priorities and requests
• Coordinate appointments, reservations, errands, purchases, returns, deliveries, and other personal logistics
• Research products, services, vendors, travel needs, and resources as requested
• Help organize personal projects and ensure outstanding items are followed through to completion
• Anticipate upcoming needs and proactively address details before they become urgent
• Handle sensitive personal information with discretion and sound judgment

Household and Lifestyle Coordination

• Provide remote support for residential and personal needs in additional locations, working closely with locally based team members
• Coordinate with household staff, vendors, service providers, and other members of the family’s support team
• Assist with household-related requests, purchasing, scheduling, and special projects
• Maintain organized records, lists, contacts, and other information needed to keep personal matters running smoothly
• Help troubleshoot day-to-day issues and find practical solutions as needs arise

Travel and Logistics

• Assist with travel planning, itineraries, reservations, packing logistics, and other trip-related needs
• Travel occasionally with or in support of the Chief of Staff based on their schedule
• Coordinate changing logistics and respond calmly to last-minute adjustments
• Ensure important details and follow-up items are communicated to the appropriate team members

Organization and Communication

• Manage multiple requests simultaneously while keeping priorities organized and deadlines on track
• Maintain clear communication with the Chief of Staff and team members across different locations
• Track open items and proactively follow up until matters are fully resolved
• Work collaboratively across the broader support team and step in wherever additional help is needed
• Maintain the highest standards of professionalism, discretion, and confidentiality

Qualifications

• Previous experience in a Personal Assistant, Executive Assistant, hospitality, concierge, administrative, client service, or other high-touch support role is welcomed, but traditional PA experience is not required
• Exceptional organizational and time-management skills
• Excellent ability to multitask, prioritize, and problem-solve
• Naturally proactive with strong follow-through and attention to detail
• Client-focused and genuinely service-oriented
• Resourceful and comfortable researching unfamiliar requests and finding solutions independently
• Strong written and verbal communication skills
• High emotional intelligence and ability to work effectively with different personalities
• Comfortable receiving direction while also knowing when to take initiative
• Tech-savvy and comfortable learning new systems, applications, and communication platforms
• Flexible and adaptable as priorities and schedules change
• Valid driver’s license and authorization to work in the United States

Location: Austin, Texas. This position is primarily based in person in Austin. The Personal Assistant will also provide remote support for the Chief of Staff’s needs related to residences in other U.S. locations, working in partnership with team members who are based locally. Occasional travel to Washington, D.C. will be required based on the Chief of Staff’s schedule

Schedule: Full-time, with flexibility based on the Chief of Staff’s schedule and changing priorities. Occasional travel and additional flexibility may be required during particularly busy periods

Compensation and Benefits: $70,000–$100,000 (DOE). The family is open to considering compensation above the stated range for an exceptional candidate whose experience and qualifications warrant consideration. A comprehensive benefits package will be discussed with qualified candidates

Employment is contingent upon a clear background check and verification of professional employer references

For more information about what we require and to be considered please review: FAQ Candidates