ESTATE MANAGER FOR MAUI PROPERTY – MUST HAVE MINIMUM 5-10 YEARS OF PRIVATE RESIDENTIAL MANAGEMENT

Estate Manager, House Manager
Hawaii, Maui
Posted 4 months ago

Our Maui, Hawaii clients are seeking a private service professional Estate Manager with UHNW background experience to lead a team already on site. The Estate Manager will be responsible for managing the day-to-day activities, ensuring the seamless functioning of the property, and providing exceptional service to the estate owners and their guests.

We are seeking a local Maui individual for this. If you are not located on the island, please do not submit.

This newly created position requires excellent organizational, leadership, and communication skills, as well as a keen attention to detail. The House Manager is expected to be a “hands-on” manager with regular direct involvement to ensure service is being delivered at the highest level.

Duties/Responsibilities including but not limited to:
• Preventative and Routine Maintenance – Manage and execute on-the-ground household, property, and project needs for all properties
• Establish routine preventive maintenance schedules, including task lists, routine maintenance, and repairs
• Liaise with general contractors, remote property managers, and all vendors
• Property walk throughs – Survey and record property conditions, maintenance needs, and deficiencies as reported or as observed
• Property management and facilities systems – including building access, maintenance logs, construction documents, user instructions, operating manuals, warranties, records, etc
• Stock lists and reordering – for facilities, household, personal supplies, perishable items, replacement parts, etc
• Oversee Minor Update/Renovation Projects – Work closely with Principals to identify their priorities and preferences and manage vendors, designers, etc., to drive projects to completion
• Establish a positive, high-performing work environment grounded in trust and respect. Lead by example
• Directly manage household staff at properties
• Work with direct reports to set priorities, and document processes, and responsibilities for their specific positions
• Set and manage household staff schedules to support the Principals’ schedules and ensure appropriate coverage
• Approve weekly timesheets for household staff
• Conduct regular household staff meetings to review projects, events, travel, Principal calendars, and staffing schedules
• Exceptional Communication: Strong verbal and written communication skills to interact effectively with estate owners, residents, guests, and various service providers
• Attention to Detail: Meticulous approach to work, with a strong focus on quality control and attention to detail to maintain the highest standards of service
• Discretion and Confidentiality: Respect for privacy and ability to handle confidential information with the utmost discretion
• Maintain and knowledgeable of luxury items such as fine arts and antiques
• Maintaining a household service manual
• Management of expenses, including continuous review of expenses and identification and initiation of cost savings measures, review and approval of invoices, development and maintenance of budgets, and general responsibility over household finances including purchases, negotiating vendor agreements, paying household bills
• General oversight and management of security resources and issues including ensuring home security systems are functioning optimally at all times and protocols are being followed
• Manages the household purchases for groceries, payroll, submitting to VP of Operations for appropriate approval before expending funds
• Manages scheduling vendors visiting the home and ensures proper supervision as they work inside the home
• Coordinates with the principal in areas like personal shopping and travel arrangements as needed
• May have to travel to other homes upon request
• Lead the preparation for and service delivery for events being hosted at the home(s)
• Lead Executive housekeeper to accomplish goals set out by owner / Vice President of Operations
• Security – Understand each property’s unique security needs and work with security vendors in ensuring the security systems and protocols are maintained as established
• Emergency Preparedness – Maintain emergency preparedness procedures, emergency supplies, and physical safety protocols to protect occupants and assets

Requirements:
• Proven Experience: Minimum of five (5) to ten (10) years of experience in a similar role, preferably within a high-end residential property or luxury hospitality environment
• Strong Leadership Skills: Ability to lead and motivate a diverse team of staff members, ensuring high performance, teamwork, and professionalism
• Attention to Detail: Meticulous approach to work, with a strong focus on quality control and attention to detail to maintain the highest standards of service
• Discretion and Confidentiality: Respect for privacy and ability to handle confidential information with the utmost discretion

SCHEDULE: To Be Determined

SALARY: OPEN with full benefits.

The offer for employment is contingent upon passing a full background and reference check.

For more information, please view our Candidate portal: FAQ Candidates

Job Features

Job CategoryClosed Job
SalaryOpen
BenefitsFull benefits

Apply Online

A valid email address is required.
A valid phone number is required.

https://slggroupstaffing.com/privacy-policy/